Walkthrough

Toluca Mall and Simmons Street

The Family Pet

Silent Hill Shattered Memories echoCrawl under the partially open metal security door and walk out onto the mall floor. Here you will receive Echo Message #19: The Experience. There are several cars parked in the middle of the floor for some sort of mall karaoke contest. Follow the phone static to the back right corner behind the cars towards a green trashcan and receive Echo Message #20: Problem Child.

After grabbing the echo message head to the other side of the room and enter the red double doors into “The Family Pet” shop.

Silent Hill Shattered Memories echoNot much of a pet shop inside since only empty animal cages line the store shelves. Follow the phone static to an empty cage to the back right and find Echo Message #21: Family Pet.

Silent Hill Shattered Memories mementoHead over towards the cash register and then hang a left, look at the shelves and unlock the empty cage with the hamster carcass to pick up Memento #14: Memories Undeveloped a roll of film. Jump over the cash register counter behind you and exit the store through the yellow door.

A shadow figure appears and runs away as you walk down the back hallway – here you will get Echo Message #22: The Experience. Head through the yellow door to the right to enter the toy store.

Fun and Games

Silent Hill Shattered Memories mementoHead to safe to the right and slowly turn the dial until you hear a click and then try and open the safe. It’s important to note that you can’t turn the dial past the click. If you have the door will not open and you will need to try again. Inside you will find Memento #15: My Flying Lizard a stuffed dinosaur toy.

The double red doors to the front of the store are locked tight. Looks like we need to find ourselves a key to leave the store! Head over to train set to the left and pull the lever to the right to change the tracks from 1 to 2 and then hit the green “go” button. The model train will start moving down the track and ultimately crash revealing the door key inside.

Exit Fun and Games and head up the escalator and go through the doors under the red exit sign. Travel through another back hallway to the next exit door.

Celebrations Gift and Card Shop /New Looks Hair Salon

Silent Hill Shattered Memories echoThis new level of the mall has some chipper music playing and a lit up statue of the Tookie the toucan (hey I remember stopping in here to take a picture during the nightmare level!) Follow the radio static past the statue towards Echo Message #23: Family Pet from the rubber ball on the bench outside Chica Bella. After grabbing the memento you have the option of traveling through two different stores: Celebrations, a card and gift shop or New Looks Hair Salon. Just like any of your previous room choices earlier in the game once you look or go into either the other will be inaccessible the rest of the game.

Enter Celebrations

Silent Hill Shattered Memories puzzleWalk towards the back yellow door next to the security keypad to receive Echo Message #24: Celebration Time with a clue to figure out the code to the back door. The message is of a forgetful Celebrations employee who phones a co-worker for the store’s code. Instead of saying what the door code is the employee plays some strings and jazz music. This seems to make sense to the forgetful employee who ends the call…but how can music unlock a door?

The main shop floor is pretty barren except for some lone cards in various card sections. Walk up to the anniversary section and open up 20th anniversary card on display and hear some string music play.

Next go over to the birthday card section and open up the 50th birthday card to hear some jazz play.

According to the voice mail the code to the back door is strings and then jazz which means the code must be 2050.

Open the back door and enter another back hallway.

Enter New Looks

Silent Hill Shattered Memories puzzleAfter entering the posh salon head across the shop to the back door. Just our luck it’s locked with a security pad next to it. Looks like we need to figure out the code if we want to leave. Head over to the set of three sinks on the back right wall. On the left most sink and turn the dial all the way to the left so that the water runs hot and then turn the faucet on by pulling the handle to the right. The mirror above the sink will steam up and the door code 1789 is revealed!

Open the back door and enter another back hallway.

Photographic Memory

Silent Hill Shattered Memories echoSilent Hill Shattered Memories echoFollow the phone static to the trash can with the magazine sitting on top to receive Echo Message #25: The Experience and then enter the yellow door in the middle of the corridor.

Head up the stairs and enter the Photographic Memory camera store. Jump over the counter and follow the phone static to the flash card sales rack to trigger Echo Message #26: Problem Child and leave store

Cine Real

Head towards the bench surrounded by caution tape and yellow cones and take a picture to reveal Echo Photo #7.

Echo Photo #7: Bench in the Mall

Silent Hill Shattered Memories echoTake a photo of the the girl sitting on the bench and Harry will hear a voice message, Problem Child.

Silent Hill Shattered Memories mementoEnter the cinema and head down the stairs towards the toy crane machine to pick up Memento #16: The Modern Prometheus a Frankenstein monster doll. Enter the screening room and Harry’s phone will start emitting static. Move down the center aisle to see a black and white grainy photo and voice tack play on the screen and once you reach the screen it will abruptly end. Go through the exit door to the left climb over the fence outside.

Green Lion Pawn Shop

Head down Sagan street and make a right onto Simmons and head towards the car on the corner to grab another photo.

Echo Photo #8: Dead Dog

Silent Hill Shattered Memories echoTake a photo behind the car and receive Family Pet.

Continue down the street and enter the Green Lion Pawn Shop to the right.

Silent Hill Shattered Memories mementoLike many other areas of the game the outside and inside of the pawn shop will look very different based on your profile! Head straight for the caged register to grab the key to unlock the back door. Simply twist the latch to the left with the key on top, after the car falls on the dolly grab the handle and turn it towards Harry. Head through the back door.

Before you head up the stairs go through the door to your right to enter the other side of the caged register. Open up to the blue box to the right and grab Memento #17: We, Ouroboros.

Head up the stairs into Cheryl’s current home address to witness a short cutscene. You last nightmare sequence will follow!

10. Nightmare 5: Toluca Mall 12. Nightmare 6: Nowhere